Last Updated: October 26, 2023
1. Introduction
Welcome to Elwayshare (“we,” “our,” or “us”). We develop and provide free software tools, including video downloaders and screen recorders (collectively, our “Services”). Your privacy is critically important to us. This Privacy Policy explains how we handle your information when you use our website (elwayshare.com) and our desktop or browser-based applications.
2. Information We Collect
We are committed to data minimization. The information we collect falls into two categories:
Information You Provide Voluntarily: This may include your email address if you contact our support team or sign up for communications.
Information Collected Automatically:
Technical Data: We collect non-personally identifiable information about your device and application usage. This includes your IP address (anonymized where possible), browser type, operating system, application version, and crash reports to improve performance and stability.
Product-Specific Data (Core Functionality):
For our Video Downloader: The tool may process the URLs of the online videos you choose to download. This data is typically processed locally on your device to generate the download link. We do not log or store the specific video URLs you process unless it is temporarily necessary for the technical function (e.g., resolving a download link on our server) and is not retained thereafter.
For our Screen Recorder: The recording process happens locally on your computer. The content of your recordings (audio, video, screen content) is never transmitted to our servers unless you explicitly choose to upload or share it through a separate feature. We do not access your recordings.
3. How We Use Your Information
We use the limited information we collect for the following legitimate purposes:
To provide, operate, and maintain our Services.
To improve, personalize, and develop our Services (e.g., using crash reports to fix bugs).
To communicate with you, respond to your inquiries, and offer support.
To ensure the security and integrity of our Services.
To display contextual advertisements (via third-party ad networks) to support our free services.
4. Data Sharing and Disclosure
We do not and will not sell your personal data. We only share information under these circumstances:
Service Providers: With trusted third-party vendors who perform services for us (e.g., cloud hosting, analytics, advertising), under strict contractual obligations.
Legal Compliance: If required to do so by law or in response to valid legal requests.
Business Transfers: In connection with a merger, sale, or acquisition of all or part of our assets.
5. Third-Party Services and Links
Our website or software may contain links to third-party sites or use third-party ad networks. Their privacy practices are governed by their own policies. We encourage you to review their policies.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of electronic transmission or storage is 100% secure.
7. International Data Transfers
We operate globally. Your information may be processed in countries with different data protection laws. We ensure appropriate safeguards are in place for such transfers.
8. Your Data Rights
Depending on your location (e.g., EEA, UK, California), you may have rights to access, correct, delete, or restrict the use of your personal data. To exercise these rights, contact us at support@elwayshare.com. We do not discriminate against users for exercising their privacy rights.
9. Children’s Privacy
Our Services are not intended for individuals under the age of 13 (or 16 in some regions). We do not knowingly collect data from children.
10. Changes to This Policy
We may update this policy periodically. The “Last Updated” date at the top will reflect changes. Continued use of our Services after changes constitutes acceptance.